Terms

Standard Terms and Conditions

Orders

All orders are accepted subject to our standard conditions of sale as printed, unless expressly accepted in writing by the company Source Electrical Supplies LTD. Any qualifications of these conditions in a customer’s own form must be deemed to be, and will be treated as, inapplicable and by placing an order, customers are deemed to have accepted these conditions. If the Buyer places an Order through the Company’s Website, the Company will acknowledge receipt of the Order by sending an email to the Buyer. However, this will not mean that the Order has been accepted by the Company. Each Order which the Company accepts or on delivery of the Goods and/or performance of the Services to the Buyer’s address shown in the Order shall constitute a separate legally binding contract between the Company and the Buyer. No addition, variation or substitution of these Conditions shall bind the Company or form any part of any contract unless expressly accepted in writing by an authorised representative of the Company. The Company’s employees or agents are not authorised to make any representations with regard to the subject matter of any contract between the Company and the Buyer. In entering in a contract with the Company, the Buyer acknowledges that if it relies on any representation, advice or recommendation given by the Company, its employees or agents to the Buyer as to the Goods and/or the Services, it does so entirely at the Buyer’s own risk.

Pricing

All orders received by the Company will be executed subject to the prices ruling at the date of dispatch, and any price list published or not, shall not affect the right of the Company to charge for goods in accordance with this clause, save that the company will attempt to contact the customer if there is a material change in prices before proceeding with the order. Any quotation or estimate given by the Company is an indication given in good faith and shall not become binding upon the Company unless it is confirmed in writing and a corresponding Order is subsequently accepted by the Company in accordance with these Conditions. All prices quoted are based on information available at the date of quotation. The Company reserves the right to vary prices at any time without notice prior to the date of issue of the relevant invoice and the price payable by the Buyer shall be the price applicable at the date of the invoice. Notwithstanding the foregoing but subject to the other provisions of the Customer Agreement, if the Buyer places an Order through the Company’s Website, the price applicable to that Order will be stated on the Company’s Website at the time the relevant Order is placed. Unless otherwise stated, the price of the Goods and/or the Services are exclusive of VAT and any other taxes and the cost of carriage and any other matters, all of which the Buyer shall pay to the Company in addition. In the event of any increase in cost to the Company which is beyond the control of the Company, including any increases imposed upon the Company by its own suppliers, and/or any variation or suspension of the work which is agreed to by the Company upon the Buyer’s request, or if the Buyer’s instructions are incorrect or insufficient, the Company shall be entitled to adjust the price of the Goods and/or the Services to reflect the costs involved, and to adjust delivery dates as appropriate. The Company may decide to apply a discount to the price for the Goods and/or Services. The amount of any discount shall be recorded in the invoice issued to the Buyer.

Terms of Payment

Payment is strictly 30 days from the end of the month of invoice subject to a credit account application approval. Buyers without a credit account will be required to pay in full by credit/debit card before any order is processed. If the Buyer submits to the Company an application for a credit account, the Company will advise the Buyer if successful and of its credit limit. The Company may, at any time, amend the Buyer’s credit limit, refuse to grant further credit to the Buyer or suspend or cancel the Buyer’s credit account. If the Buyer has paid in full all amounts owing to the Company, the Buyer may cancel its credit account with the Company. When the Buyer applies to open a credit account, the Company will undertake a credit check through Creditsafe or financial organisation. If the credit account application contains false or inaccurate information and the Company suspects or identifies fraud the Company will record this and may also pass this information to FPAs and other organisations involved in crime and fraud prevention. If the Buyer does not make payments owed to the Company, the Company may trace whereabouts and recover debts. The Company and other organisations may access and use from other countries the information recorded by fraud prevention agencies. The data of the Buyer and person submitting the credit account application on behalf of the Buyer may also be used for other purposes for which specific permission is given or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection Act 1998.
The Company will accept payment by BACS transfer or credit/debit card.
Should it be necessary for the Company to institute formal proceedings to recover unpaid accounts, the customer will be responsible for all collection and recovery costs incurred by the Company including all court costs and legal fees. Where payment is not made by the due date, regardless of its other remedies, the Company shall be entitled to cancel the contract between the Company and the Buyer or suspend any further deliveries to the Buyer; claim interest and /or compensation for reasonable debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002, the Late Payment of Commercial Debts Regulations 2013 and the Late Payment of Commercial Debts (No. 2) Regulations 2013. In the event that the Company is unable to claim interest and/or compensation, the Company reserves the right to charge the Buyer interest (both before and after any judgment) on the amount unpaid at the rate of 4% (four per cent) per annum above the base rate from time to time of the Bank of England, accruing on a daily basis until payment is made in full. If any payment is dishonoured or countermanded by the Buyer, the Company have the right to charge the Buyer an administration fee of £25.00. Any claim by the Buyer that an invoice issued by the Company is incorrect in amount or contains any other error must be notified to the Company in writing within 7 days of the date of the invoice. If the Buyer does not notify the Company accordingly, the Buyer shall not be entitled to claim that the invoice is incorrect or contains any other error whatsoever.

Suspension and Termination of Account Facilities

Source Electrical Supplies LTD shall be entitled to suspend account facilities and withhold delivery of orders if the customer is in breach of any of the terms and conditions stated and is likely to breach any terms and conditions contained herein. The Buyer shall not be entitled to cancel any contract between the Company and the Buyer and if the Buyer purports to do so it shall indemnify the Company for all losses, costs and expenses incurred by the Company in relation to the contract. The Company shall be entitled to suspend forthwith further performance and/or terminate contractual relations with the Buyer without any liability to the Buyer if the Buyer is in breach of any of these Conditions or is likely to breach any Condition herein; or becomes insolvent, has a receiver appointed over the whole or any part of its assets, enters into any compound with creditors, or has an order made for it to be wound up or if the ownership or control of it shall pass into the hands of any other legal person.

Delivery and Performance

The company will not be liable for any loss by the Buyer, installer or user where the Company is prevented from carrying out its obligation to supply as a result of any cause beyond the reasonable control of the Company. This includes any loss incurred or loss of profit of either the customer or their customer. Any delivery date quoted is given in good faith, but the Company shall not be responsible for any delay in delivery of the Goods and/or the performance of the Services. The Buyer shall use all reasonable endeavours to ensure that the Company is able to freely access and make any deliveries. Any failure by the Buyer to comply with the provisions of this condition or to otherwise accept delivery, apart from grounds for rejection as are specified in the law relating to the Sale of Goods, shall be deemed to be a breach of contract. Any additional costs incurred by the Company in re-delivering the Goods, will be charged to the Buyer. The quantity of any consignment of Goods as recorded by the Company upon despatch, shall be conclusive evidence of the quantity received by the Buyer on delivery. The Company shall not be liable for any under-delivery of Goods in whole or in part, unless the Buyer gives written notice to the Company of the under-delivery within 48 hours of the date when the Goods are delivered to the Buyer. Any liability of the Company for under-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice raised for such Goods.

Claims

Shortages or damages in transit must be notified to the Company in writing within 48 hours of delivery.
No claims for loss or damages will be accepted by the Company after this time.

Guarantee

The Company states that, except in relation to intellectual property rights of third parties, it has good title to the Goods and the Goods shall correspond with their written specification at the time of delivery and will be free from defects in materials and workmanship for a period of 12 months or separately stated period from delivery, provided that the Company shall be under no liability in respect of any defect arising from any drawing, design, specification or stipulation of the Buyer; or in respect of any defect or lack of performance arising from wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow Company’s instructions, or misuse, alteration or repair of the Goods without the Company’s approval; or in respect of parts or materials not manufactured by the Company, in respect of which the Buyer shall only be entitled to the benefit of any warranty or guarantee which is given by the manufacturer to the Company; or if the full price for the Goods has not been paid by the due date for payment. Any claim by the Buyer of any defect in the quality or condition of the Goods or their failure to meet with the agreed specification should be notified to the Company in writing within 30 days of delivery or, where the defect or failure was not apparent, within a reasonable time of the defect or failure becoming apparent. If delivery is not refused, and the Buyer does not notify the Company accordingly, the Buyer shall not be entitled to reject the Goods and the Company shall have no liability for such defect or failure. Where the Company accepts a claim made by the Buyer, the Buyer’s right shall be to a full or partial credit note, in relation to Goods purchased on credit account, or a full or partial refund, in relation to Goods purchased by cash or replacement or repair of the Goods or the part(s) in question, at the Company’s option, but the Company shall have no further liability to the Buyer. The Company shall not be liable to the Buyer for any implied warranty or further consequential losses. The entire liability of the Company shall not exceed the price of the Goods and/or the Services.

Returns

Products must be complete and in their original packaging along with any instruction leaflets. Products must be returned within 30 days of the delivery date, as per stated in the Guarantee section above. We reserve the right to charge a handling charge. Arrangements will be made to exchange, credit or issue a refund.

Faulty Goods

Products that are faulty, other than goods which are physically damaged, must be returned within 30 days or as soon as possible after the fault is discovered, as outlined in the Guarantee section above. The complete product must be returned unless, if agreed by the Company, a specific part maybe returned. Products returned within the warranty period will be repaired, replaced, credited or a refund will be issued.

Lighting Designs and Illustrations

All lighting designs and illustrations provided are suggestions and recommendations only.
All such matters should be checked by the Buyer for accuracy and suitability and Source Electrical Supplies LTD accepts no responsibility or liability whatsoever.

Ownership of Goods

All goods remain the property of Source Electrical Supplies LTD until paid for in full by the Buyer.